Wealthy economies generate lots of rubbish. Households do it, businesses do it, governments do it, we all do it. Recycling has gone some way to reducing the rubbish requiring
Cost is the base factor, the economic denominator, when calculating the best value rubbish
It’s not just a simple matter of buying a truck, sticking up a sign and collecting rubbish for money. Most clients demand more. In the rubbish
You are the client. Find a rubbish
The smaller non-franchised operators tend to be far more flexible because they don’t have to follow a franchise formula or ask head-office for permission to do anything out of the ordinary.
The smaller non-franchised operators need to compete against the big boys and to do so they often use personalised service as a product differentiator. This may include follow-up phone calls to check schedules, customer satisfaction surveys, customised invoicing, discrete out-of-hours collections and monthly reports.
Personalised service can also mean greeting the customer by name, with a firm handshake and a smile. You will know if a firm has customised service. Most of their business will come from repeat customers and referrals. And because they don’t have to advertise as much as the non-personalised operators, their base costs will be lower.